Login Issues
If you're experiencing trouble accessing your FastBetter account, follow these steps:
- Select "Log In" Instead of "Create an Account"
- When opening the app, ensure you tap "Log in" instead of "Create an account" to access your existing profile.
- If the login screen does not appear, try uninstalling and reinstalling the app.
- Check Your Email Address
- Make sure you are entering the same email address you used during registration, especially if you have multiple accounts.
- Reset Your Password
- If your login credentials seem incorrect, tap "Forgot your password?" on the login page.
- A reset link will be sent to your registered email address. Check your Spam or Promotions folder if you don't see it in your inbox.
Still Can't Log In?
If you've tried all the steps above and still can't access your account, there may be an issue with your email, password, or a technical error.
- Contact Our Support Team - Click the "Contact Us" button below, and we'll assist you as soon as possible.
We're here to help and will get you back into your account in no time! 😊
About FastBetter
FastBetter is your all-in-one intermittent fasting tracker designed to help you build healthier habits, stay on track, and achieve your wellness goals. Whether you're new to fasting or an experienced faster, our app provides the tools and insights needed to make intermittent fasting simple and effective.
How FastBetter Supports Your Fasting Journey:
- Fasting Tracker: Set your fasting goals, track your fasting windows in real-time, and receive reminders to start and break your fast.
- Water Intake Monitor: Stay hydrated and track your daily water consumption to support overall well-being.
- Step & Activity Tracker: Sync with your device to monitor movement and encourage an active lifestyle.
- Progress Insights & Analytics: View detailed reports on your fasting history, hydration levels, and activity to track improvements over time.
- Personalized Guidance & Expert Tips: Receive science-backed insights, fasting tips, and motivation to help you stay committed.
- Beginner's Guide: Get a comprehensive intermittent fasting guide upon signup, along with practical tips to make fasting easier and more effective.
Why Choose FastBetter?
Unlike other fasting apps, FastBetter combines fasting, hydration, activity tracking, and expert insights into one seamless experience. Whether you're fasting for weight management, improved metabolism, or better overall health, our app gives you the structure and support you need to succeed.
Start your fasting journey today with FastBetter-your personal fasting companion!
Download Issues & Login Glitch
The FastBetter app is available for both Apple and Android devices. If you're experiencing issues while downloading or logging in, try the following:
- Ensure Correct Login Credentials
- When entering your email, make sure there are no extra spaces before or after it.
- Passwords are case-sensitive, so double-check uppercase, lowercase letters, and symbols.
- Check App Store Availability
- If you're unable to find the app in the App Store or Google Play Store, ensure you're signed in with the correct Apple ID or Google account.
- Ensure Your Device is Updated
- Make sure your operating system is updated to the latest version. Some older versions may not support the app properly.
If the issue persists, please contact our support team using the "Contact Us" button below. We're happy to assist you!
Accessing FastBetter from Desktop
You can access your FastBetter account from any browser by visiting https://fastbetter.com/. Simply log in with your registered email address and password to view your fasting progress, activity tracking, and account details.
Key Features on Desktop Access:
- ✔ Track Your Fasting Progress - Monitor your fasting windows and history in one place.
- ✔ View & Manage Your Profile - Update your preferences and account settings.
- ✔ Access Analytics & Insights - Review your fasting trends, hydration levels, and step tracking.
Trouble Logging In?
- Click "Forgot Password?" on the login page to reset your password.
- Ensure you're using the same email address you registered with on FastBetter.
- If you continue to experience issues, please reach out to our support team via the "Contact Us" button below.
Stay on top of your fasting journey anytime, anywhere!
Not Receiving Anything After Purchase?
If you haven't received a confirmation email or access to your FastBettersubscription after purchasing, follow these steps:
- Check Your Spam & Promotions Folders Our emails may have been filtered into these folders, so please check them.
- Download & Log Into the AppThe FastBetter app is available for download on:
- Reset Your Password If Needed - If your login credentials appear incorrect, tap "Forgot your password?" on the login page to reset it.
- Still Need Help? - If you haven't received any confirmation or still can't log in, please contact our support team using the "Contact Us" button below. We're here to assist you as soon as possible!
Forgot Your Passcode?
If you're unable to log into your FastBetter account due to incorrect login credentials, follow these steps to reset your password:
- Tap "Forgot Your Password?"
- On the FastBetter app login screen, select the "Forgot your password?" option.
- Check Your Email
- A password reset email will be sent to your registered email address.
- If you don’t see it, check your Spam or Promotions folder.
- Reset Your Password
- Follow the instructions in the email to set a new password. Once completed, you’ll be able to log in again.
Still Need Help?
If you haven't received the reset email or need further assistance, please reach out to our support team using the "Contact Us" button below. We’re happy to assist you!
Intermittent Fasting Support Community
Embarking on an intermittent fasting journey can feel like setting out on a long hike-you'll face challenges, but having a supportive group makes the journey smoother and more enjoyable.
You don’t have to do it alone! Join the FastBetter Facebook community, where you can:
- ✔ Read inspiring success stories from fellow fasters who have achieved their goals.
- ✔ Get practical tips and expert guidance to make fasting easier and more effective.
- ✔ Share your own experiences and connect with others who understand your journey.
- ✔ Celebrate milestones togetherand stay motivated with group encouragement.
Just like a team cheering on a marathon runner, a strong support system can make all the difference in staying committed and reaching your fasting goals. Come be part of a like-minded community and make intermittent fasting a lifestyle-together!
Support Team Contact Information
If you need assistance, you can reach our FastBetter support team through the following options:
- ✔ Help Center: Use the "Contact Us" form available under each Help Center article (including this one!).
- ✔ Live Chat: Access real-time support through the Help Center or the FastBetter app.
- ✔ Phone Support: Call us at +357 9563 0190, available from 9 a.m. to 9 p.m. EST.
Important Account Verification Information
If you contact support using an email different from the one linked to your FastBetter account we may require additional verification. Please have the following details ready:
- For PayPal Payments:
- Your PayPal email address
- A screenshot of the transaction receipt
- For Credit Card Payments:
- The full nameon the account
- The last four digits of the card used
- A screenshot or receipt of the charge
- Your FastBetter Registered Email - Ensure you provide the email used to create your account.
For security reasons, we may request these details for any billing or sensitive account inquiries.
No Response from Support?
If you have contacted our support team but haven’t received a reply, please check:
- Spam or Junk Folder - Our emails may have been filtered here.
- Archived or Deleted Emails - Ensure the email wasn’t accidentally removed.
- Email Filters & Forwarding Settings - Some email settings may block or redirect messages.
If you still haven’t received a response, try reaching out through another contact method mentioned above.
Account Deletion
Important: Deleting your account is permanent and irreversible. Once deleted:
- Your data cannot be recovered.
- Deleting your account does not cancel your subscription (if purchased via Google Play or the App Store). You must cancel your subscription separately.
- No automatic refunds - If you require a refund, contact customer support before deleting your account.
If you've purchased physical products and wish to return them, please contact us before deleting your account so we can assist you.
How to Delete Your Account
- Open the FastBetter app.
- Go to the Profile section from the bottom menu.
- Select My Information under your profile.
- Scroll to the bottom and tap Delete Account.
- Review the details regarding account deletion and confirm if you wish to proceed.
- Enter a reason for deletion and submit your request.
If you need further assistance, don't hesitate to contact our support team. We're here to help!